Very satisfied. EXTREMELY prompt and competent service and expert technicians. Provided same day service and made 1st contact with me within an hour of me requesting a service. All over the Independence Day weekend. Technicians were very polite, informative and followed up on services provided. The technicians that serviced my A/C needs were all from Waco office…Kenny-troubleshooting, Josh and Shannon-install. Shannon even took the time to make sure install was clean and neat as to not disturb the aesthetics of my home. HIGHLY RECOMMEND….5 STARS!!